FAZA BUILDING MATERIALS TRADING LLC.maintains the www.fazahome.ae Website (“Site”). The following are the terms of use that govern the use of the Site (“Terms of Use”). By using the Site you expressly agree to be bound by these Terms of Use and the www.fazahome.ae privacy policy and to follow these Terms of Use and all applicable laws and regulations governing the use of the Site. FAZA reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, FAZA may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

LIMITED LICENSE. You are granted a limited, non-exclusive, revocable, and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions of these Terms of Use. FAZA may change, suspend, or discontinue any aspect of the Site at any time. FAZA may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.

  1. SITE OPERATION: The United Arab Emirates is our Country of Domicile. FAZA controls this Site from the U.A.E. FAZA makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export, or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.

APPLICABLE LAW.The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regard to conflict of laws principles. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in the U.A.E.

  1. MULTI-CURRENCY PRICED TRANSACTION, the displayed price and currency selected by you, will be the same price and currency charged to the Card and printed on the Transaction Receipt.

2.1 RETURN or REFUND DUE TO CHANGE OF MIND

Faza Home will happily accept returns due to change of mind as long as a request to return is received by us within 5 days of receipt of item and are returned to us inOriginal Packaging, Unused, and in Resellable Condition.

Return shipping will be paid at the customer’s expense and will be required to arrange their own shipping.

Once returns are received and accepted, You can ask for change or also can purchase other items for the value of the goods returned but will NOT refund the value of any shipping paid, Refund goods value will be processed within the next 5 days to store credit in customer account for a future purchase or for replacement with other items and its validity period is 10 days once the returns are accepted but a refund cannot be entertained. We will notify you once this has been completed through email.

PURCHASES.Visa or MasterCard Debit and Credit Cards in AED will be accepted for payments. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review the respective merchant service provider’s user agreement and privacy policy before entering any transaction.

Interpretation: These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of FAZA. All refunds will be made on the original mode of payment.

Warranty Claim Processing Time and Return Shipping Criteria: Upon submission of a warranty claim for a product, please be advised that it will take approximately 7-10 business days for the product to be repaired or assessed by our team. This processing time allows us to thoroughly evaluate and address the issue with your product.

Please note that the return shipping criteria outlined in our terms and conditions will also apply to warranty shipments. Customers are responsible for shipping the product back to our facility for warranty service, and any associated shipping costs will be covered as per our return shipping policy.

Additionally, a charge of 2.5% will be incurred in case of cancellation of payment through credit card.

  1. OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES. FAZA will not trade with or provide any services to individuals and companies owned or controlled by or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country-specific
  1. REPRESENTATIONS BY YOU. By visiting the Site, you represent, warrant, and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to FAZA through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who is Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
  1. PERMITTED USE. You agree that you are only authorized to visit, view, and retain a copy of pages of this Site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use unless otherwise specifically authorized by FAZA to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by FAZA to do so. The content and software on this Site are the property of FAZA. The cardholder must retain a copy of transaction records and Merchant policies and rules.
  1. YOUR ACCOUNT. If you use FAZA Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

NO COMMERCIAL USE.This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain FAZA’s prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. FAZA will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site.

LINKS AND SEARCH RESULTS.The Site may automatically produce search results that reference and/or link to third-party sites throughout the World Wide Web. FAZA has no control over these sites or the content within them. FAZA does not guarantee, represent or warrant that the content contained in the sites is accurate, legal, and/or inoffensive. FAZA does not endorse the content of any third-party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against FAZA for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at support@fazahome.ae.

COPYRIGHT POLICY.FAZA may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense, or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.

INTELLECTUAL PROPERTY.Although FAZA is not responsible for the content, quality, or accuracy of data provided by users, compilations of such data, text, information and other materials are made available to users through FAZA’s system. The On-line Materials are FAZA’s intellectual property and are protected by the U.S. and international intellectual property laws. The On-line Materials may not be copied or redistributed either in whole or in part without the prior written consent of FAZA, except as expressly and specifically permitted under these Terms of Use.

The On-line Materials are and will remain the exclusive property of FAZA. All rights, titles, and interests in and to the On-line Materials will be and remain vested solely in FAZA. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the Online Materials, or any rights thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title, or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the On-line Materials to create a product for resale or to use the On-line Materials in any way that competes with FAZA.

You acknowledge and agree that FAZA will own all rights, titles, and interests in and to any copy, translation, modification, adaptation, derivative work, or improvement of the On-line Materials made by or for you. At FAZA’s request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles, or interests to FAZA or perfect these rights, titles, or interests in FAZA’s name. DISCLAIMER OF WARRANTY, LIMITATION OF DAMAGES. FAZA MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTY OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR OTHER VIOLATION OF RIGHTS IN RELATION TO THE AVAILABILITY, ACCURACY, VALIDITY, RELIABILITY OR CONTENT OF THESE PAGES AND/OR THE SITE. FAZA ALSO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, OR OTHER INFORMATION THAT IS SUBMITTED, DISPLAYED OR UPLOADED THROUGH THE SITE BY ANY USER. FAZA SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE, EVEN IF FAZA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF FAZA WOULD IN SUCH A CASE BE LIMITED TO THE GREATEST EXTENT OF LIABILITY PERMITTED BY LAW.

VIOLATION OF TERMS OF USE.You understand and agree that in FAZA’s sole discretion, and without prior notice, FAZA may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if FAZA believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of FAZA, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to FAZA for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. FAZA may release user information about you if required by law or subpoena.

INDEMNITY.You agree to indemnify and hold FAZA, its subsidiaries, affiliates, officers, agents, and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms of Use.

LICENCE GRANTED TO YOU.By providing materials to FAZA, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted FAZA an irrevocable worldwide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. FAZA may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against FAZA for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content, or material submitted to FAZA. Any communication or materials you send to FAZA will be treated as non-confidential and non-proprietary and may be disseminated or used by FAZA for any purpose, including, but not limited to, developing, creating, manufacturing, or marketing products or services.

ADVERTISING.The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for ensuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. FAZA is not responsible for the acts or omissions of any advertiser or sponsor.

SEVERABILITY.If any provision of the Terms of Use is held to be invalid, void, or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.